REntal demo

Wraith X Jamming bleeding etc problem

Wolverine MTW Inferno Billet Gen3 Unleashed - 10 inch with Carrying case
Bought 10/10/2024
From Powair6, France


Here is video about opening problem:

https://youtube.com/shorts/J3rw_9fa56k


Here is video about leak:

https://youtube.com/shorts/VOh7Ty_QgZQ


Here is video about How jammed reg base really is (Bending tools)

https://youtu.be/f-c8-Zv1sAg

Timestamps of procedure. Messaging have been freely shortened by ARM.


  •  8.12.2024 ARM to Wolverine: Can't find adjustment screw from regulator. RIF shooting 0,76J. Contact tech support via support form from Wolverine website.

  • 09.12.2024 ARM to Powair6: We have broken regulator.

  • 10.12.2024 ARM contacting tech support via email: "We haven't received any answer" .
    Hox! *Support tickets (responses) did not arrive through emails. So we changed to direct contact via email. (Messages came later).

  • 10.12.2024 Wolverine Support to ARM: Redirecting you to technical side.

  • 10.12.2024 Wolverine to ARM: Wolverine send direct message via email. Email is working between ARM and Wolverine. Received manual and video about opening regulator.

  • 10.12.2024 ARM to Wolverine: Regulator is jammed. Can't get it open.

  • 10.12.2024 Wolverine to ARM: Try opening it again. If it doesen't open let us know.

  • 11.12.2024 ARM to Wolverine: Regulator isn't opening. We just bend our tools trying to open it. Any tricks?

  • 11.12.2024 Powair6 to ARM: "Don't hesitate to contact if Wolverine redirects to us."

  • 11.12.2024 ARM to Wolverine: Emails doesn't go through from ARM to Wolverine. 

  • 12.12.2024 Wolverine to ARM: Wolverine changes from ticket system to separate email.  Wolverine authorize using pliers for opening.

  • 13.12.2024 ARM to Wolverine: Video about using pliers. Didin't get it open. We suggest sending regulator to factory and have replacement.

  • 15.12.2024 ARM to Wolverine: Status update. Tried with bigger pliers (image). Does not open.

  • 16.12.2024 Wolverine to ARM: Can you send regulator to warranty center in Germany? Asking ARM shipping information.

  • 16.12.2024 ARM to Wolverine: We can send. Here is our shipping information.

  • 17.12.2024 Wolverine to ARM: Can you tell did regulator got stuck when opening bottle or not?

  • 17.12.2024 ARM to Wolverine: Not seeing adjustment screw was problem first place. We got air leak when depressurizing replica. Turned bottle back. Now we have two problems; Missing adjustment screw and jammed regulator.

  • 23.12.2024 ARM to Wolverine: Any update?

  • 26.12.2024 Wolverine to ARM: Can you send regulator to Germany? Can I have your shipping information?

  • 26.12.2024 ARM to Wolverine: Sure we can send. Where should we send it? Here is our shipping information.

  • 26.12.2024 Wolverine to ARM: We make sure that warranty center is available and get back to you.

  • 26.12.2024 ARM to Wolverine: We are ready to send when you are.

  • 30.12.2024 Wolverine to ARM: Here is shipping information to Germany.

  • 30.12.2024 ARM to Powair6: Status update. We are sending regulator to Germany.

  • 30.12.2024 Powair6 to ARM: Thank you for update.

  • 01.01.2025 ARM to Wolverine: We are sending it tomorrow.

  • 03.01.2025 ARM to Wolverine: Package is shipped. Here is tracking code.

  • 06.01.2025 Wolverine to ARM: Thank you!

  • 13.01.2025 Packet has arrived to Germany (B.A.D).

  • 17.01.2025 ARM to Wolverine: Any news about regulator?

  • 19.01.2025 ARM to Powair6: Packet has arrived to Germany at 13th of january. We haven't heard anything about it. We are preparing to cancel order if this does not start to solve.

  • 20.01.2025 Powair6 to ARM: Thank you for update. We are waiting for future update.

  • 27.01.2025 ARM to Wolverine: We haven't heard anything.... We need solution for this problem ASAP or we have to cancel order.

  • 27.01.2025 Wolverine to ARM: We send question to Warranty Center (BAD)

  • 28.01.2025 Wolverine to ARM: Warranty Center has been unavailable due to sickness.

  • 30.01.2025 ARM to Wolverine: Suggestion: How about if you keep broken regulator and we can have new one?

  • 30.01.2025 ARM to Powair6: Status update about situation.

  • 30.01.2025 Powair6 to ARM: Status update received.

  • 30.01.2025 Wolverinte to ARM: We don't do replacement. We have only one technician in Europe that can work with MTW and he has lot of work in queue.

Trying to open regulator with plieres. Didin't work.

Message to service